Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you:

• Request a free estimate or quote through our website or phone
• Schedule tree services
• Contact us with questions or feedback
• Subscribe to our newsletter or promotional communications
• Create an account on our website

This information may include your name, email address, phone number, property address, and details about the tree services you need.

2. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and how you interact with our site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information and improve your browsing experience.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our tree care services
• Process your service requests and communicate with you about your appointments
• Send you estimates, invoices, and service confirmations
• Respond to your inquiries and provide customer support
• Send you marketing communications about our services (with your consent)
• Analyze website usage and optimize our online presence
• Comply with legal obligations and protect our rights
• Prevent fraudulent activity and maintain the security of our services

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, website hosting, and marketing assistance.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from government authorities.
• Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our customers or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security. We use SSL encryption for sensitive data transmission and restrict access to personal information to authorized employees only.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of receiving marketing communications
• Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information. To exercise your CCPA rights, contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: